Contact Us
We are here to help with anything you need regarding your order and our parcels.
Have a question?
We would love to help!
If you are unsure about personalisation, gifting options, or delivery, just let us know – We are happy to assist.
Send us a message
Have a question about your order or personalisation? Get in contact with us and we will take care of the rest.
Contact us
• Contact form (below)
• Email hello@heartstringparcels.com
• WhatsApp message
Heartfelt Support
We aim to reply within 12 hours – usually much sooner.
We want your gifting experience to feel supported.
Send a Message
Fill in the form below and we will reply as soon as we can – usually within 12 hours.