Last updated: 1 February 2026
This Cookie Policy explains how cookies and similar technologies are used on our website and how you can manage your preferences.
This policy should be read together with our Privacy Policy.
1. What Are Cookies?
Cookies are small data files that are placed on your device (such as a computer, tablet, or mobile phone) when you visit a website. They help the website function properly, improve user experience, and provide information on how the site is used.
Cookies do not typically identify you directly as an individual, but they may collect information about your device, preferences, or interactions with the website.
2. How We Use Cookies
We use cookies for the following purposes:
- To ensure the website functions properly
- To remember basic preferences during your visit
- To understand how visitors use our website so we can improve it
- To support analytics and, where applicable, marketing activities
Some cookies are essential for the website to operate correctly. Other cookies are optional and help us improve performance or communication.
3. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems.
They are used to:
- Enable basic website functionality
- Support secure checkout and form submissions
- Maintain site stability and performance
Without these cookies, parts of the website may not work as intended.
b) Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website.
They are used to:
- Measure website traffic and usage patterns
- Identify which pages are most or least visited
- Improve website layout, content, and usability
All information collected by these cookies is aggregated and used for analytical purposes only.
c) Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced functionality.
They may be used to:
- Remember preferences during a session
- Support embedded features or tools added to the site
If these cookies are disabled, some features may not function as intended.
d) Marketing Cookies (Where Applicable)
Where you have chosen to receive marketing communications, cookies may be used to support relevant messaging or measure the effectiveness of campaigns.
These cookies may:
- Track interactions with marketing content
- Help us understand engagement with emails or promotions
We do not use cookies to sell personal data to third parties.
4. Managing Cookies
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality or experience of the website.
Most browsers allow you to:
- View what cookies are stored
- Delete existing cookies
- Block cookies entirely or selectively
You may refer to your browser’s “Help” section for instructions on how to manage cookie settings.
5. Third-Party Cookies
Some cookies may be set by third-party services that appear on our website, such as analytics or marketing tools. These third parties process data in accordance with their own privacy policies.
We take reasonable steps to work with reputable service providers.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how our website operates.
Any updates will be published on this page with the revised date.
7. Contact Us
If you have any questions about this Cookie Policy or how cookies are used on our website, you may contact us at:
Email: hello@heartstringparcels.com